Be Ready to Help Wave 2 Colleagues with Identity and Contact Corrections

Connect Care's information about physicians, including basics like preferred name and contact numbers, is drawn from medical affairs and other provincial sources. Some information might be outdated. For example, many Edmonton Zone physicians have recently swapped cell numbers for pager numbers.

Wave 1 launch taught us that Connect Care on-boarding provides an important opportunity to tweak information about physician specialties (roles), demographics and contact  information.

It is important for Super Users to know how to rapidly help new users to submit requests for corrections related to AHS Access, Connect Care role and Connect Care Phone Book information.