Tuesday, February 19, 2019

Connect Care Bridging Solution Presentation Materials Domesticated

We previously posted about updates to presentation materials (in the presentation repository) about Patient and Provider Bridges (portals). As of today, these are further updated to include screenshots with Connect Care colour and branding; as the source is now the AHS configuration instead of Epic Foundation Hosted.

Wednesday, February 13, 2019

New Portal Information and Handouts

We have updated backgrounders, bytes and overviews that describe Connect Care patient and provider portals.

There are sensitivities about the relative positioning of Netcare and Connect Care portal offerings. While strategic planning continues, we suggest referring to the Connect Care portal functions as "bridging" services. The idea of a bridge is more consistent with Connect Care visual metaphors. It also encompasses a broader range of capabilities and more clearly grounds the services as part of clinical relationships enabled by a clinical information system.

Content changes clarify what the bridges are configured to support, without committing to what we will be supported to deploy.

Please use the following, remember to work from the online versions, and retire any older handouts:

Wednesday, February 6, 2019

New Presentation Template - Connect Care Timelines

A new Connect Care Vlog posting gives a short introduction to Connect Care stages, sequencing and start-up timelines, with links to the Connect Care presentation repository where a slide template can be downloaded for further use.

Friday, February 1, 2019

Moving Physician Training Forward

Connect Care success will pivot on effective physician training, competency and, over time, proficiency. All members of the medical informatics community have a role to play. This needs to be a priority in the coming months

Although we are currently recruiting for Physician Area Trainers, we'll soon be seeking Super Users and already need help reviewing training curriculum content.

Some new presentation materials are available in our repository. Consider the video (10 min) and how you can promote training engagement opportunities to physicians in your communities.

Thursday, January 31, 2019

Hey Epic!

We saw a preview of this at the Epic User Group Meeting in autumn 2018... an intelligent voice assistant supporting conversations with a clinical information system. As with Siri (Apple) and Alexa (Android), one can hail ("Hey, Epic") the Epicare software and ask for information using plain language. Common tasks, such as recording vitals, are also possible.

An article describes early adopter evaluations at Vanderbilt:

Wednesday, January 30, 2019

StoryBoard User Interface Enhancements

'StoryBoard' (previously referred to as 'StoryLine') refers to a set of user interface enhancements appearing in Epic's February 2019 software update. Connect Care has elected to fast-track this upgrade, as it affects training scripts presently under development. Accordingly, all those involved in design, configuration, testing and training need a quick re-orientation to the Hyperspace (desktop) Epicare experience.

StoryBoard has been under development for years. Extensive testing with other clients shows that common user requests have been addressed. Workspace screens are easier to recognize and navigate, fewer clicks are required to complete common information flows, and screen real estate is used more efficiently.

StoryBoard represents a fundamental change to the clinical information system (CIS) user experience. The former workspace 'header' moves to a more functional left column and the former left-sided activity tabs move to the top of the screen, automatically sorted by frequency of use. The StoryBoard (new leftmost column) highlights, in a consistent way, who the patient is, what the encounter is about, what has happened recently and which actions might be most relevant. Mouse-overs bring the next layer of information to the foreground, allowing much of chart review and action to happen without switching screens.

A short (3 minute) video clip (Epic) highlights three goals: 1. tell the patient story, 2. avoid screen jumps, 3. make better use of space. A short UserWeb (Epic) article explains the rationale. Our own demonstration further illustrates the user experience.

Tuesday, January 29, 2019

Acknowledging Fears and Leveraging Hopes

Many in the Connect Care informatics community have noted increased anticipatory anxiety among clinician colleagues as Wave 1 launch nears. The timing is unfortunate, as there has been a crescendo of negativity in the American press about Electronic Health Records.

We've always believed it best to acknowledge clinician fears; indeed to study, categorize and validate those fears. This has helped us design Connect Care with harms reduction in mind. This also builds credibility as we surface a world of positive benefits associated with CIS use... and so promote adoption keyed to clinician hopes.

'Fears and Hopes' were the theme of a recent presentation at an Edmonton Zone wave 1 launch event. Key sections were recorded and streamed in a series of bytes.connect-care.ca postings. You may find it helpful to review the 5 fears and 5 hopes, building these ideas into your own conversations and presentations.

Monday, January 28, 2019

Using Connect Care Presentation Materials for Physicians

As Connect Care first launch grows nearer, medical informaticians will be involved in more and more presentations and preparations. The one-page 'Resources for Physicians' handout is always available, continually updated, and useful for physicians starting their Connect Care journey. Use ahs-cis.ca/mdresources liberally! The short video below gives a quick tour of some other presentation-support materials that you may find useful.

Sunday, January 27, 2019

Be Sure to Subscribe

One advantage of using blogging services to fan-out news for Connect Care stakeholders is that one can "subscribe" to receive alerts to new material. Alerts can be received via electronic mail, a news reader (RSS feed) or other social media (e.g. Twitter).

Please subscribe to this (or other) channel in order to get the key information when it matters most:

Saturday, January 26, 2019

Physician Communication, Presentation & Demonstration Resources Updated

The Alberta Health Services Chief Medical Information Office has updated a list of resources for physicians interested in the Connect Care initiative. Also updated are external (public web) and internal (AHS Insite intranet) pages.

New communications services include a video (vlog) collection of short Connect Care presentations, a demonstrations blog highlighting key clinical information system functions (requires AHS username/password for access), and an updates channel for the medical informatics community.

The physician resources list (first link below) is dynamic, changing as new resources emerge, but will always be kept to a single page. Share the pdf widely, attaching to agendas, circulating through divisional communications, and handing out at rounds presentations.

Please contribute ideas, articles, tips, personalizations and other materials for possible publication through this medical informatics update channel; a blog intended for all physicians (leaders, trainers, MILs, builders, super users, power users, change agents) taking special interest in the Connect Care clinical information system.

A new presentations repository contains collections of PowerPoint slides and handouts that you are free to download, modify and incorporate in your own presentations. Many have matching webcasts to illustrate how the material might be presented. Some also have speakers notes.

Please subscribe (right column email-entry box) to this blog to receive automatic alerts to new materials.