Connect Care minimum use norms highlight a set of practices that all clinicians need to adhere to in order to preserve the integrity of patients' digital health records while not unduly burdening other Connect Care users. The norms, together with practical tips and metrics, appear in:
Feedback about norms compliance can help clinicians identify potential workflow challenges and consider options for optimizing both the user's experience and the quality of the health record.
Workgroups overseen by the CMIO portfolio and the Connect Care Clinical Improvement Support Committee have examined metrics that can reflect compliance with minimum use norms. The first of these relate to adverse reaction, medication and problem list review. Assembled in a new Connect Care dashboard for prescribers, the feedback metrics are ready for review by interested stakeholders: