Super User Development Sessions - New Series

Super Users help peers by promoting readiness activities, supporting training and providing “at the elbow” peer help prior to, during and immediately following launch. Super Users grow their own capacity through supplemental training, self-help resources and participation in a Community of Practice.

A new series of Super User development sessions is offered in the weeks leading up to Connect Care Launch 8, beginning March 19, 2024. With the exception of the final session (Super User boot camp), these 1-hour Microsoft Teams webinars are all at 12:00-13:00. The focus is on Super User needs, but the sessions are open to any interested Connect Care user.

1. March 19, 2024 - Orientation, External Communication Tools, Manual, Learning Dashboard
2. March 26, 2024 - Charting Etiquette, Minimum Use Norms, Escalation Paths for Non-Compliance
3. April 2, 2024 - Dragon Medical One and Mobility Apps
4. April 9, 2024 - Therapy Plans, Patient Movement (Interfacility Transfer)
5. April 16, 2024 - In-system communications: In Basket, Sticky Notes, Secure Messaging, Pools 
6. April 23, 2024 - MyAHS Connect, Provider Portal, Community and Mixed-Context Provider considerations
7. April 30, 2024 - Complex Ambulatory Workflows: Referrals/Consultations, Order Panels and Preference Lists, Exception Care Plan Note, Compass Rose, FYI Flags
8. May 3, 2024 (all-day boot camp) - Orientation to Command Structure, Submitting a Ticket, Ticket Flow; day also includes breakout sessions for individual training tracks

Sessions are recorded for the benefit of those who cannot attend, with post-session recordings and slides available on SharePoint. 

Questions and requests for Microsoft Teams meeting links can be directed to your zone ACMIO team (North Zone: cmio.nz@ahs.ca; Edmonton Zone: cmio.ez@ahs.ca; Central Zone: cmio.cez@ahs.ca; Calgary Zone: cmio.caz@ahs.ca; South Zone: cmio.sz@ahs.ca).