Hey Epic!

We saw a preview of this at the Epic User Group Meeting in autumn 2018... an intelligent voice assistant supporting conversations with a clinical information system. As with Siri (Apple) and Alexa (Android), one can hail ("Hey, Epic") the Epicare software and ask for information using plain language. Common tasks, such as recording vitals, are also possible.

An article describes early adopter evaluations at Vanderbilt:


StoryBoard User Interface Enhancements

'StoryBoard' (previously referred to as 'StoryLine') refers to a set of user interface enhancements appearing in Epic's February 2019 software update. Connect Care has elected to fast-track this upgrade, as it affects training scripts presently under development. Accordingly, all those involved in design, configuration, testing and training need a quick re-orientation to the Hyperspace (desktop) Epicare experience.

StoryBoard has been under development for years. Extensive testing with other clients shows that common user requests have been addressed. Workspace screens are easier to recognize and navigate, fewer clicks are required to complete common information flows, and screen real estate is used more efficiently.

StoryBoard represents a fundamental change to the clinical information system (CIS) user experience. The former workspace 'header' moves to a more functional left column and the former left-sided activity tabs move to the top of the screen, automatically sorted by frequency of use. The StoryBoard (new leftmost column) highlights, in a consistent way, who the patient is, what the encounter is about, what has happened recently and which actions might be most relevant. Mouse-overs bring the next layer of information to the foreground, allowing much of chart review and action to happen without switching screens.

A short (3 minute) video clip (Epic) highlights three goals: 1. tell the patient story, 2. avoid screen jumps, 3. make better use of space. A short UserWeb (Epic) article explains the rationale. Our own demonstration further illustrates the user experience.


Acknowledging Fears and Leveraging Hopes

Many in the Connect Care informatics community have noted increased anticipatory anxiety among clinician colleagues as Wave 1 launch nears. The timing is unfortunate, as there has been a crescendo of negativity in the American press about Electronic Health Records.

We've always believed it best to acknowledge clinician fears; indeed to study, categorize and validate those fears. This has helped us design Connect Care with harms reduction in mind. This also builds credibility as we surface a world of positive benefits associated with CIS use... and so promote adoption keyed to clinician hopes.

'Fears and Hopes' were the theme of a recent presentation at an Edmonton Zone wave 1 launch event. Key sections were recorded and streamed in a series of bytes.connect-care.ca postings. You may find it helpful to review the 5 fears and 5 hopes, building these ideas into your own conversations and presentations.


Using Connect Care Presentation Materials for Physicians

As Connect Care first launch grows nearer, medical informaticians will be involved in more and more presentations and preparations. The one-page 'Resources for Physicians' handout is always available, continually updated, and useful for physicians starting their Connect Care journey. Use ahs-cis.ca/mdresources liberally! The short video below gives a quick tour of some other presentation-support materials that you may find useful.


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One advantage of using blogging services to fan-out news for Connect Care stakeholders is that one can "subscribe" to receive alerts to new material. Alerts can be received via electronic mail, a news reader (RSS feed) or other social media (e.g. Twitter).

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Physician Communication, Presentation & Demonstration Resources Updated

The Alberta Health Services Chief Medical Information Office has updated a list of resources for physicians interested in the Connect Care initiative. Also updated are external (public web) and internal (AHS Insite intranet) pages.

New communications services include a video (vlog) collection of short Connect Care presentations, a demonstrations blog highlighting key clinical information system functions (requires AHS username/password for access), and an updates channel for the medical informatics community.

The physician resources list (first link below) is dynamic, changing as new resources emerge, but will always be kept to a single page. Share the pdf widely, attaching to agendas, circulating through divisional communications, and handing out at rounds presentations.

Please contribute ideas, articles, tips, personalizations and other materials for possible publication through this medical informatics update channel; a blog intended for all physicians (leaders, trainers, MILs, builders, super users, power users, change agents) taking special interest in the Connect Care clinical information system.

A new presentations repository contains collections of PowerPoint slides and handouts that you are free to download, modify and incorporate in your own presentations. Many have matching webcasts to illustrate how the material might be presented. Some also have speakers notes.

Please subscribe (right column email-entry box) to this blog to receive automatic alerts to new materials.